Women's Basic Knitted Dress
Women's Basic Knitted Dress
Shipping Policy
Shipping Policy
Thank you for shopping at Sugarz Chique Boutique. We are committed to providing a clear and transparent shipping experience.
Sugarz Chique ships on-hand inventory directly from the U.S. Virgin Islands.
Order Cut-off Time
Orders placed by 5:00pm EST are processed the same business day. Orders placed after 5:00pm EST will begin processing the next business day.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays).
Shipping Rates
Shipping rates are calculated at checkout based on:
- Order weight
- Destination
- Selected shipping method
Rates are provided by our shipping carriers at the time of purchase.
Shipping Destinations
We currently ship to:
- United States (including mainland U.S.)
- U.S. Territories
Delivery Time
Estimated delivery times vary by location and carrier but typically range from 3-7 business days after shipment for U.S. destinations.
Delivery times are estimates and may be impacted by carrier delays beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Carriers
Our primary shipping carrier is USPS. In some cases, alternative carriers may be used depending on package size, weight, or destination.
Potential Delays
While we strive to meet estimated delivery time-frames, delays may occur due to:
- High volume periods(e.g.,holidays)
- Inclement weather
- Carrier service disruptions
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Sugarz Chique Boutique is not responsible for orders delivered to incorrect addresses provided at checkout. Re-shipping fees may apply if an order is returned due to address errors.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at info@sugarzchique.com within 7 days of the expected delivery date or receipt of the damaged item. We will work with the carrier to investigate and assist with a resolution
Contact Information
If you have questions about this Shipping Policy, please contact us:
Email: info@sugarzchique.com
Phone: 340-643-5019
Address: 3546 Estate Altona
Charlotte Amalie, St. Thomas 00802-5725
Return and Refund Policy
Return and Refund Policy
Refund Policy
At Sugarz Chique Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward refund policy.
30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Initiate a Return
To start a return, please contact us at info@sugarzchique.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@sugarzchique.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. There is no restocking fee for returns.
If more than 10 business days have passed since we’ve approved your return, please contact us at info@sugarzchique.com.
Return Shipping Costs
Customers are responsible for the shipping costs associated with returning an item. Original shipping costs are non-refundable.
Contact Information
For any questions regarding our Refund Policy, please contact us:
Email: info@sugarzchique.com
3546 Estate Altona
Charlotte Amalie, St.Thomas 00802-5724
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Women's Basic Knitted Dress
The Women's Basic Knitted Dress glides over your silhouette, offering a smooth, breathable touch from morning coffee to late-night plans. Because it's true to size and highly stretchy, the dress adapts to your shape while keeping a polished, tailored look.
Key Features:
- Soft, flexible fabric that hugs without restricting—perfect for long days and sudden plans.
- True-to-size fit
- Stretchy
Care:
- hand wash cold
- no bleach
- hang or line dry
Styling is straightforward: add a cropped jacket for daytime polish or bold earrings for an evening-ready look. The lightweight, tactile fabric invites touch and keeps you feeling fresh, while the mini length adds a playful edge.
